Customer Service Job in Ultrafresh Modular Solution Limited

ULTRAFRESH MODULAR SOLUTION is the fastest growing company serving customers with kitchen & home solutions for 25 years. It provides world class crafted contemporary modular kitchens as per Indian market requirements. We are operating from 65 exclusive showrooms across India.

Selected intern's day-to-day responsibilities include:

1. Telecalling for different regions and updating records on the Google sheet
2. Calling and booking appointments with customers from the data provided of fresh leads
3. Informing through calls to the business development managers about the appointments placed with the leads in case of urgency
4. Contacting BDM's on Whatsapp and providing contact details of leads and appointment date and time via Whatsapp
5. Following up with the area managers and regional managers for updates on the leads assigned to them and updating the same on google sheet
6. Checking in case any BDM's have quit and updated the new BDM's name on Design data sheet (Google sheet)
7. Inquiring with the design team about the current status of the design of the kitchen or wardrobe of a particular customer before calling that customer for inquiry
8. Generating reports on a daily, weekly, and monthly basis
9. Calling and updating on the ERP system

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