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Customer Service Jobs Opening in Abaven EduTech Private Limited at Mumbai

Customer Service

Abaven EduTech Private Limited
experience-icon 0 Years
salary-icon Not disclosed
Apply Now

Posted: 03 Aug 23

Job Description

 
Selected intern's day-to-day responsibilities include:

1. Enter feedback forms and other relevant data into our system
2. Ensure the completeness and correctness of the data entered
3 Maintain confidentiality and security of sensitive information
4. Contact existing clients via phone to provide them with program-related information
5. Assist clients with any inquiries or concerns they may have
6. Maintain a professional and courteous demeanor during all client interactions
7. Organize and maintain physical files and folders, ensuring easy retrieval of documents
8. Create and update files as required
9. Implement effective filing systems to manage documents efficiently
10. Receive incoming customer calls and address their queries or concerns promptly and professionally
11. Provide accurate information about our program, services, and policies
12. Follow established procedures to resolve customer issues effectively

Requirements:

1. Minimum graduates in any stream
2. Previous experience in data entry, customer support, or related roles
3. Familiarity with CRM software or other data management tools
4. Knowledge of effective customer service techniques
5. Ability to multitask and prioritize tasks effectively
Skill(s) required
  • Effective Communication
  • MS-Excel
  • MS-Word
  •  
    Who can apply

    Only those candidates can apply who:

     are available for full time (in-office) internship 

     have relevant skills and interests

    * Women wanting to start/restart their career can also apply.

    Number of openings
    2
     

    More information about this Customer Service Job

    Please go through the below FAQs to get all answers related to the given Customer Service job

    1. What are the job requirements to apply for this Customer Service job position?
      • Ans: A candidate must have a minimum of fresher as an Customer Service

    2. What is the qualification for this job?
      • Ans: The candidate can be a Graduate from any of the following: M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, BFA, BSW

    3. What is the hiring Process of this job?
      • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

    4. This Customer Service is a work from home job?
      • Ans: No ,its not a Work from Home Job.

    5. How many job vacancies are opening for the Customer Service position?
      • Ans: There are immediate 2 job openings for Customer Service in our Organisation.

    Job Particulars

    Who can apply Freshers
    Hiring Process Face to Face Interview
    Employment TypeInternship / Projects
    Job Id1869224
    Job Category Tech Support
    Locality Address
    Country India

    About Company

    Abaven EduTech Private Limited
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