Customer Service Jobs Opening in Anthyesti at Bangalore
Customer Service Intern
Anthyesti
0 Years 
Not disclosed 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 16 Mar 23
Job Description
Designation :- Customer Service Intern
Number of openings - 1
Selected candidates day-to-day responsibilities include:
1. Supervise and organize clients' contact databases, and monitor responses to customer requests and queries to minimize gaps in customer service delivery
2. Research on customers' needs to improve customer relationships and experience, analyze feedback and trends on various platforms used by customers to identify problems and opportunities for developing business process improvement solutions
3. Report the number of calls being received in your shift on a daily basis, both from performance marketing and from organic marketing in the company assigned format, maintain the call log based on the number of calls being reported (right now we use Excel Sheets based reporting, but will gradually move to CRM software)
4. Work on the daily tasks which involve making invoices and expense bills using different software and help the accounts team with the necessary reconciliations
5. Manage customers' concerns and monitor responses to customer requests and queries to minimize gaps in customer service delivery
6. Research on customer needs to improve customer relationships and experience
2. Research on customers' needs to improve customer relationships and experience, analyze feedback and trends on various platforms used by customers to identify problems and opportunities for developing business process improvement solutions
3. Report the number of calls being received in your shift on a daily basis, both from performance marketing and from organic marketing in the company assigned format, maintain the call log based on the number of calls being reported (right now we use Excel Sheets based reporting, but will gradually move to CRM software)
4. Work on the daily tasks which involve making invoices and expense bills using different software and help the accounts team with the necessary reconciliations
5. Manage customers' concerns and monitor responses to customer requests and queries to minimize gaps in customer service delivery
6. Research on customer needs to improve customer relationships and experience
Skill(s) required
Who can apply
Only those candidates can apply who:
- are available for full time (in-office) internship
- have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Other requirements
1. A communicative, analytical, and creative team player who can address customers' issues effectively and achieve high levels of customer satisfaction
Perks
More information about this Customer Service Intern Job
Please go through the below FAQs to get all answers related to the given Customer Service Intern job
- What are the job requirements to apply for this Customer Service Intern job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service Intern
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, BFA, Vocational Training, 12th Pass (HSE), BSW
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Service Intern is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Service Intern position?
- Ans: There are immediate 1 job openings for Customer Service Intern in our Organisation.
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id1469331
Job Category Tech Support
Locality Address
State Karnataka
Country India
About Company
Anthyesti Services is an exclusive funeral service provider that caters to complete end-to-end post-funeral arrangements. Right from helping with the issuance of a death certificate, faster hearse van service, speedy service at crematoriums, and quality priest service to the closure of the ceremony with the Shradh pooja in Hindus, our dedicated staff ensures that the entire process is smooth, dignified and easy for the family.
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