Customer Service Jobs Opening in Jenus Robo Companies at NIBM Road, Pune

Customer service

Jenus Robo Companies

0 Years

15000 - 20000 Monthly

Expired

Posted: 09 Mar 23

Job Description

Customer service duties and responsibilities generally include answering phone calls and emails, responding to customer questions and complaints, and walking Customer Service Responsibilities list:

· Generate sales leads

· Identify and assess customers' needs to achieve satisfaction

Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Required skills:

Good typing Speed.
Good Communication Skill.
Basic Computer Skills
Discipline, Positive Attitude & Punctuality

More information about this Customer service Job

Please go through the below FAQs to get all answers related to the given Customer service job

What are the job requirements to apply for this Customer service job position?
- Ans: A candidate must have a minimum of fresher as an Customer service

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, BFA, Vocational Training, 12th Pass (HSE), BSW
What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 20000 Monthly. The Salary will depend on the interview. This Customer service is a Full Time in Pune.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer service is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer service position?
- Ans: There are immediate 1 job openings for Customer service in our Organisation.