Customer Service Jobs Opening in Jiuyou Network Company at Alaknanda, Delhi
Job Description
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
More information about this Customer Service Job
Please go through the below FAQs to get all answers related to the given Customer Service job
- What are the job requirements to apply for this Customer Service job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA, BBA/BBM
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 50000 Monthly. The Salary will depend on the interview. This Customer Service is a Full Time in Delhi.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Service is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Service position?
- Ans: There are immediate 1 job openings for Customer Service in our Organisation.
Job Particulars
Who can apply Freshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1754232
Job Category BSc/BCA/BBM , Tech Support
Locality Address Alaknanda
State Delhi
Country India
About Company
Tencent is a world-leading internet and technology company that develops innovative products and services to improve the quality of life for people around the world. Founded in 1998 with its headquarters in Shenzhen, China, Tencent's guiding principle is to use technology for good. Our communication and social services connect more than one billion people around the world, helping them to keep in touch with friends and family, access transportation, pay for daily necessities, and even be entertained. Tencent also publishes some of the world's most popular video games and other high-quality digital content, enriching interactive entertainment experiences for people around the globe. Tencent offers a range of services such as cloud computing, advertising, FinTech, and other enterprise services to support our clients' digital transformation and business growth.
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