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Customer Service Manager jobs - Kolkata - Talento aviation service pvt ltd - 0 to 0 years of experience - 12 July 2022

Customer Service Manager

Talento aviation service pvt ltd
experience-icon 0 Years
salary-icon 25000 - 45000 Monthly
location-icon Kolkata(AJC Bose Road , Alipore , Ballygunge , Baranagar , Behala , Bhawanipur , Camac Street Area , Chandni Chowk , College Street , Dalhousie, Desapriya Park , Dum Dum , E M Bypass , Elgin Road , Esplanade , Garia , Gariahat , Hatibagan , Hazra , Howrah, Jadavpur , Kankurgachi , Kasba , Kestopur , Lake Town , New Alipore , Park Circus Area , Park Street , Picnic Garden , Prince Anwar Shah Road , Rajarhat New Town , Rash Behari Avenue , Salt Lake , Sarat Bose Road , Sealdah Area , Shibpur , Shobha Bazar , Shyam Bazar , Southern Avenue , Tangra , Theatre Road , Tollygunge , VIP Road , Kolkata-Others)
Expired

Posted: 12 Jul 22

Job Description

A Customer Service Manager, also known as a customer service manager, ensures that the customers of a company are satisfied. Their role is to provide superb customer service by leading and motivating the customer service team, developing loyalty programs, and creating customer satisfaction goals.

Supervising day-to-day operations in the customer service department.

Responding to customer service issues in a timely manner.

Creating effective customer service procedures, policies, and standards.

Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.

Implementing an effective customer loyalty program.

Maintaining accurate records and documenting all customer service activities and discussions.

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Category

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