Customer Service & Operations Associate Jobs in Chennai - NatWest Markets

Customer Service Operations Associate
NatWest Markets
NatWest Markets
Last Date 30 Aug 2020
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NatWest Markets - Job Details

Date of posting: 30 Jun 20
Join us as a Customer Service & Operations Associate
  • In this customer centric role, we’ll look to you as the first point of contact to provide outstanding service to our customers
  • Joining our Reconciliation & Investigations team, you’ll be helping the bank to achieve it’s goals by dealing with all customer queries through to completion
  • Hone your organisational and problem-solving skills, in an environment where we’re dedicated to your professional development
What You'll Do

As a Customer Service & Operations Associate in Reconciliation & Investigations, you’ll be providing a proactive service to make sure our customers meet all of their financial arrangements. You’ll educate them in the different ways they can bank with us, supporting them in choosing the right service options for their personal needs. In addition, we’ll look to you to support the financial planning business through the production of accurate management information and accounts.

You’ll Also Be
  • Taking responsibility for the administration and reconciliation of sales figures for all deposit trackers and for the maturity process of deposit trackers, including all reporting and communication to the relevant departments
  • Making sure that early encashment and deceased cases are processed accurately
  • Making sure that all client letters are issued with relevant guidelines and in-line with the terms and conditions of the tracker bonds
  • Dealing with requests relating to tracker bonds and making sure that these are completed in a timely manner and within internal and regulatory guidelines
The Skills You'll Need

To be successful in this role, you’ll need experience of working in the financial services industry, coupled with good planning and organisational skills and the ability to deliver to deadlines. We’ll also expect you to have the ability to work well as part of a team.

You’ll Also Need
  • Experience in providing a dedicated support to a regulated sales team
  • Good numerical skills, excellent problem-solving skills and the ability to maintain high levels of attention to detail
  • Good knowledge of Microsoft Office, especially Excel
  • An understanding of regulatory requirements and procedures, and technical knowledge of relevant products
  • Knowledge of regulation and compliance, such as data protection, money laundering and financial services authority regulations
  • Detailed knowledge of the financial services product range

Job Summary

Job Type : Full Time
Job Category : Diploma,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 3 Years )

About NatWest Markets

NatWest Markets
Apply Now
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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NatWest Markets recruiting Customer Service Operations Associate Experienced(0 to 3 Years) candidates candidates nearby Chennai.NatWest Markets vacancies for Customer Service Operations Associate is recruited through Written-test, Face to Face Interview etc.
NatWest Markets Company recruits a lot of Experienced(0 to 3 Years) candidates candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Chennai can apply for Customer Service Operations Associate position in NatWest Markets. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the NatWest Markets recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of NatWest Markets and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of NatWest Markets and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in NatWest Markets and near your city and get a secured career.