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Customer Service Repersentative Jobs in Delhi - Beyond Outsourcing Inc

Customer Service Repersentative
Beyond Outsourcing Inc
Customer Service Repersentative Jobs in Delhi - Beyond Outsourcing Inc
Last Date 22 May 2018

Beyond Outsourcing Inc - Job Details

Date of posting: 24 Mar 18
JOB DESCRIPTION FOR CUSTOMER SERVICE REPRESENTATIVE
Summary
  • Our growing business is looking for a skilled problem solver to join our team as a Customer Service Representative. 
  • We need an enthusiastic individual who can provide a unique and innovative solution to each problem. 
  • The successful candidate for this role will have a strong command of the company’s customer service policies and be well-trained in industry knowledge that can be critical for offering quick and accurate assistance to customers.
Essential Functions :
  • Process administrative paper work for clients looking to register their commercial vehicles.
  • Call clients (based in the US) to perform inquiries on outstanding paperwork or answer client inquiries.
  • Answers incoming calls regarding issues, service questions and general client concerns.
  • Responsible for maintaining an elevated level of professionalism with clients and working to establish a positive rapport with every caller.
  • Update information in the customer service database / report during and after each call.
  • Work with the management team to stay updated on industry knowledge and be informed of any changes in company policies.
  • Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers.
  • Establish and manage communication with corporate, clients, staff and management. 
  • Organize and prioritize office tasks to fulfill all administrative requirements. 
  • Ensure effective telephone and email communications both internally and externally to maintain professional image.
  • Coordinate meetings with the US team.
  • Participates as needed in special department projects.
Competencies: 
  • Time management
  • Collaboration skills.
  • Problem solving / analysis.
  • Personal effectiveness / credibility.
  • Excellent communication and interpersonal skills.
  • Technical Capacity; Good knowledge of MS Office & Google products 
  • Position Type and Expected Hours of Work 
  • Currently we have one full time position open. 
  • Monday through Friday, 7:00 a.m. to 5:00 p.m. PST (7:30 p.m. to 5:30 a.m. IST) Days and hours of work may vary, and you must be available to work occasional holidays. 
Required Education and Experience:
  • BS / BA
  • Prior customer service experience is a plus

Job Summary

Job Type : Full Time
Job Category : MBA,Diploma,Tech Support
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Freshers

About Beyond Outsourcing Inc

Beyond Outsourcing has been leading initiatives for businesses and individuals, helping them mobilize their business with outsourcing, allowing business owners to focus more time and energy on generating income and growing their business.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Beyond Outsourcing Inc recruiting Customer Service Repersentative candidates nearby Delhi.Beyond Outsourcing Inc vacancies for Customer Service Repersentative is recruited through Written-test, Face to Face Interview etc.
Beyond Outsourcing Inc Company recruits a lot of candidates every year based on the skills BPO, Customer Care Executive. The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Delhi can apply for Customer Service Repersentative position in Beyond Outsourcing Inc. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Beyond Outsourcing Inc recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Beyond Outsourcing Inc and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Beyond Outsourcing Inc and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Beyond Outsourcing Inc and near your city and get a secured career.