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Customer Service Repersentative Jobs in Delhi - Beyond Outsourcing Inc

Customer Service Repersentative
Beyond Outsourcing Inc
Beyond Outsourcing Inc
Last Date 22 May 2018

Beyond Outsourcing Inc - Job Details

Date of posting: 24 Mar 18
JOB DESCRIPTION FOR CUSTOMER SERVICE REPRESENTATIVE
Summary
  • Our growing business is looking for a skilled problem solver to join our team as a Customer Service Representative. 
  • We need an enthusiastic individual who can provide a unique and innovative solution to each problem. 
  • The successful candidate for this role will have a strong command of the company’s customer service policies and be well-trained in industry knowledge that can be critical for offering quick and accurate assistance to customers.
Essential Functions :
  • Process administrative paper work for clients looking to register their commercial vehicles.
  • Call clients (based in the US) to perform inquiries on outstanding paperwork or answer client inquiries.
  • Answers incoming calls regarding issues, service questions and general client concerns.
  • Responsible for maintaining an elevated level of professionalism with clients and working to establish a positive rapport with every caller.
  • Update information in the customer service database / report during and after each call.
  • Work with the management team to stay updated on industry knowledge and be informed of any changes in company policies.
  • Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers.
  • Establish and manage communication with corporate, clients, staff and management. 
  • Organize and prioritize office tasks to fulfill all administrative requirements. 
  • Ensure effective telephone and email communications both internally and externally to maintain professional image.
  • Coordinate meetings with the US team.
  • Participates as needed in special department projects.
Competencies: 
  • Time management
  • Collaboration skills.
  • Problem solving / analysis.
  • Personal effectiveness / credibility.
  • Excellent communication and interpersonal skills.
  • Technical Capacity; Good knowledge of MS Office & Google products 
  • Position Type and Expected Hours of Work 
  • Currently we have one full time position open. 
  • Monday through Friday, 7:00 a.m. to 5:00 p.m. PST (7:30 p.m. to 5:30 a.m. IST) Days and hours of work may vary, and you must be available to work occasional holidays. 
Required Education and Experience:
  • BS / BA
  • Prior customer service experience is a plus

Hiring Process : Face to Face Interview, Telephonic Interview

About Beyond Outsourcing Inc

Beyond Outsourcing has been leading initiatives for businesses and individuals, helping them mobilize their business with outsourcing, allowing business owners to focus more time and energy on generating income and growing their business.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Beyond Outsourcing Inc recruiting Customer Service Repersentative fresher’s in Delhi. The Beyond Outsourcing Inc vacancies for Customer Service Repersentative is filled through Face to Face Interview, Telephonic Interview etc.
Beyond Outsourcing Inc jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills -Computer Operater. The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The fresher’s applying for Customer Service Repersentative should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Beyond Outsourcing Inc recruitment, fresher’s are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of Beyond Outsourcing Inc and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Beyond Outsourcing Inc and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.