Customer Service Representative Jobs Opening in For a Client of TeamLease Digital at Pune
FEATURED JOBCustomer Service Representative
For a Client of TeamLease Digital
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Posted: 16 Sep 25
Job Description
Job Responsibilities / Authorities
• Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool
• Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes
• Walk customers/ Provide navigational support on self service portal
• Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines
• Place outbound calls to customers when required in line with Client / Company guidelines
• Work productively whilst maintaining exceptional call/data quality standards in line with targets
• Contribute to the team through open and regular communication with peers / supervisors
• Adhere to all company or departmental policies and procedures (personnel and operational)
• Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process
• Maintain regular and punctual attendance in line with company policies and procedures
• Minimise customer complaints and escalations by providing exceptional service and call control
Job Particulars
Education 12th Pass (HSE), Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2755385
Job Category IT/Software
Locality Address
State Maharashtra
Country India
About Company
For a Client of TeamLease Digital
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