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Customer Service Representative Jobs in Mumbai - Globe365india

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Customer Service Representative
Globe365india
12th Pass (HSE), Any Graduate
0.6 to 1 Years
Globe365india
Last Date 29 Aug 2020
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Globe365india - Job Details

Date of posting: 30 Jun 20

Responsibilities:-

1. To assist customers with queries related to their order status, available products, dispatch details, payment details, etc via Emails and deal with multiple customers at the same time.

2. Managing of the Returns and Refunds Process

3. Coordinating with different courier partners, to get an update on the delivery status etc

4. To manage all daily tasks and duties related to the process with strict compliance to guidelines.

5. Help in creating customer surveys, segmentation & getting feedback to improve our processes, products and customer experience

We're looking for someone who has :

1. Customer service experience from 6 months to 1 year (Email background preferable)

2. Ecommerce background preferred

3. Willing to work 6 days (flexible weeklyoff)

4. Ability to use multiple system for Information

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Experienced (0.6 to 1 Years)

About Globe365india

Globe365india
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Globe365india recruiting Customer Service Representative Experienced(0.6 to 1 Years) candidates candidates nearby Mumbai.Globe365india vacancies for Customer Service Representative is recruited through Written-test, Face to Face Interview etc.
Globe365india Company recruits a lot of Experienced(0.6 to 1 Years) candidates candidates every year based on the skills . The candidates with 12th Pass (HSE), Any Graduate are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Mumbai can apply for Customer Service Representative position in Globe365india. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Globe365india recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Globe365india and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Globe365india and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Globe365india and near your city and get a secured career.