Customer Service Representative Jobs in Panaji - Photojaanic
Job Description
- We’re looking for a caring and photography-loving Customer Service Representative.
- You would be responsible for quickly resolving answering customer queries via email, phone, social media, or live chat; getting feedback from customers; identifying areas of improvements; and working closely with our teams to continuously improve our service quality.
Responsibilities :
Make sure customer queries are solved quickly with a high degree of satisfaction
Handle customer complaints across email, phone, social media, and live chat
Maintain and improve customer service SLA’s
Proactively look for customer insights
Look for ways to improve our service quality via root-cause analysis
Help build a customer-centric company culture
Collaborate closely with our teams
Qualification:
Bachelor's Degree
Excellent English writing and speaking skills
Detail-oriented
Active on social media
Hindi, Marathi or Kannada language skills a plus
A love of photography
Location: Goa
Type: Full-Time
Job Particulars
About Company
We design, develop, manufacture and market all of our products. Quality control and product innovation are important to us. We are also the exclusive marketer and manufacturer of the Kodak Collections premium range of photo albums.
