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Customer Service Representative jobs - Navi Mumbai - Solbeg india pvt ltd - 0.5 to 5 years of experience - 31 December 2021

Customer Service Representative
Solbeg india pvt ltd
Navi Mumbai(Airoli , CBD-Belapur , Kharghar , Kopar Khairane , Nerul , Panvel , Sanpada , Turbhe , Vashi )
0.6 to 5 Years
18000 - 25000 Monthly
Solbeg india pvt ltd
Last Date 31 Jan 2022
This Job is Expired

Solbeg india pvt ltd - Job Details

Date of posting: 30 Dec 21
Designation: Customer Service Representative CSR

Timings: 5:30 pm- 1:30 am {Evening shift }

               1:30 am- 9:30 am { Night Shift }
Pick or Drop facility is available as per shift.
Location: Kharghar, Navi Mumbai 

Job Description : 
Manage amounts of incoming calls
Identify and assess customers' needs to achieve satisfaction 
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution ,Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers.


Job Summary

Job Type : Full Time
Job Role : BPO / Telecaller
Job Category :
Hiring Process : Face to Face Interview
Who can apply : Experienced (0.6 to 5 Years)
Country : India

About Solbeg india pvt ltd

This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com

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