Customer Service Representative Job in 1Point1 Solutions pvt ltd at Navi Mumbai

Role Description

This is a full-time on-site Customer Service Representative role located in Navi Mumbai. The successful candidate will be responsible for addressing customer inquiries and concerns in a timely and accurate manner to ensure customer satisfaction. The Customer Service Representative will communicate effectively with customers via phone, email and chat, and use problem-solving skills to resolve questions and complaints.

Requirements:

High school diploma, general education degree, or equivalent.

Good communication skills.

Ability to stay calm when customers are stressed or upset.

Comfortable using computers.