Customer Service Representative Jobs Opening in Impleo consulting at Gurgaon-Others, Gurgaon
Customer Service Representative
0 Years 
21000 - 33000 Monthly 
B.Com, BA, BCA, BHM, BSc(Actuarial and Financial Mathematics, Actuarial Science, Aerospace Engineering, Agricultural Biotechnology, Agricultural Engineering, Agroecology, Animal Biotechnology, Animal Science, Applied Ecology, Applied Physics, Applied Science, Applied Statistics, Artificial Intelligence, Artificial Intelligence Engineering, Artificial Life, Astronomy, Astrophysics, Atmospheric Science, Behavioral Science, Biochemical Engineering, Bioengineering, Biomedical Science, Biostatistics, Biotechnology and Law, Botany, Cellular Biology, Chemical Biology, Chemical Engineering, Chemical Technology, Climate Science, Clinical Research, Cognitive Science) 
Job Description
Opening for customer service representative
Qualification: Graduate
Experience: Freshers who are an excellent / good communicators in English can also apply
Shift: 24/7 { rotational shifts, including late night, night shift, early morning, all shifts as per business requirement }
Salary: 21K to 33K
Week off: Two rotational
Location: Gurgaon
Cab: One end in odd hours
'IMMEDIATE JOINERS ONLY'
Please share your CV
Key Responsibilities
-
Respond to Inquiries:
Answer customer questions promptly via phone, email, live chat, or face-to-face, depending on the company’s communication channels. -
Resolve Issues:
Handle complaints, returns, and service issues with professionalism. Provide solutions or escalate complex problems to appropriate departments if necessary. -
Process Orders and Requests:
Assist customers with placing, tracking, modifying, or canceling orders. Ensure all information is accurate and systems are updated accordingly. -
Provide Product and Service Information:
Educate customers about products, services, warranties, and company policies. Offer guidance in choosing the best product or service for their needs. -
Document Customer Interactions:
Maintain detailed records of customer conversations, complaints, and resolutions in the company’s CRM (Customer Relationship Management) system. -
Follow Up:
Conduct follow-up communication when needed to ensure the customer’s issue has been resolved and satisfaction has been achieved. -
Maintain Knowledge Base:
Stay up to date on product features, policy changes, service updates, and system tools to provide accurate information to customers. -
Meet Performance Metrics:
Achieve individual and team goals related to customer satisfaction, response times, resolution rates, and quality of service. -
Promote Customer Loyalty:
Create a positive customer experience that encourages repeat business and builds trust with the brand.
More information about this Customer Service Representative Job
Please go through the below FAQs to get all answers related to the given Customer Service Representative job
- What are the job requirements to apply for this Customer Service Representative job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service Representative
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BCA, BHM, BSc
- What are the salary requirements for this job?
- Ans: The salary range is between 21000 and 33000 Monthly. The Salary will depend on the interview. This Customer Service Representative is a Full Time in Gurgaon.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Service Representative is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Service Representative position?
- Ans: There are immediate 1 job openings for Customer Service Representative in our Organisation.
Job Particulars
About Company
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Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
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B.Com, BBA/BBM, BSc
Gurgaon
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B.Com, BBA/BBM, BSc
Gurgaon
Freshers
Salary not disclosed
BBA/BBM, BE/B.Tech, BSc
Gurgaon
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Delhi, Faridabad, Gurgaon, Ghaziabad, Noida
Freshers
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B.Com, BBA/BBM, BSc
Gurgaon
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Gurgaon
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Gurgaon
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Gurgaon
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Gurgaon
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Gurgaon
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Gurgaon
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Gurgaon
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc 
