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Customer Service Representative Jobs Opening in Sky India at Ballygunge, Kolkata

Customer Service Representative

Sky India
experience-icon 0 Years
salary-icon 18500 - 24500 Monthly
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Posted: 12 Apr 24

Job Description

A Customer Service Representative is the first person most customers communicate with when they have a problem. The Customer Service Representative must handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience.

Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

More information about this Customer Service Representative Job

Please go through the below FAQs to get all answers related to the given Customer Service Representative job

  1. What are the job requirements to apply for this Customer Service Representative job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Service Representative

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 18500 and 24500 Monthly. The Salary will depend on the interview. This Customer Service Representative is a Full Time in Kolkata.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer Service Representative is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer Service Representative position?
    • Ans: There are immediate 1 job openings for Customer Service Representative in our Organisation.

Job Particulars

Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2375541
Job Category Tech Support
Locality Address Ballygunge
Country India

About Company

Sky India
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