Customer Service Representative Jobs Opening in Vishura Services at Kalyani Nagar, Pune

Customer Service Representative
Job Description
Role: Customer Service Representative
Location: Pune
Shift
Timing: 6:00 PM – 3:00 AM IST (US Shift)
Work
Mode: On-site (Work from Office)
Experience:
0–2 years (Freshers Welcome)
Joining:
Immediate joiners preferred
Role Overview
We’re looking for fluent English speakers who are passionate about helping others and eager to grow in a dynamic, supportive environment. Whether you're a fresher or have up to 2 years of experience, this is your chance to kickstart a rewarding career.
Key Responsibilities
Communicate with customers via phone.
Resolve queries with professionalism and empathy
Maintain accurate records and follow up on issues
Collaborate with internal teams to ensure smooth resolutions
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Qualifications
Undergraduate or Graduate in any discipline
Fluent in spoken and written English
Strong interpersonal and problem-solving skills
Comfortable working night shifts (US hours) from office
Basic computer proficiency
Good typing Speed.
Good Communication Skill.
Discipline, Positive Attitude & Punctuality
Apply Now
Freshers are encouraged to apply.
Immediate joiners will be prioritized.
Send your resume to us
More information about this Customer Service Representative Job
Please go through the below FAQs to get all answers related to the given Customer Service Representative job
- What are the job requirements to apply for this Customer Service Representative job position?
- Ans: A candidate must have a minimum of 0 to 2 year experience as an Customer Service Representative
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: M.Com, 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Service Representative is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Service Representative position?
- Ans: There are immediate 1 job openings for Customer Service Representative in our Organisation.