Customer Service Representative Job in Votiko solutions at Surat

We are looking for a customer service representative who can interact with our customers and provide them with information to address inquiries regarding products and services. Also, you will have to deal with and help resolve any customer complaints.

Responsibilities:-

• Proven track record of successfully meeting sales quota preferably over the phone

• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

• Ability to learn about products and services and describe/explain them to prospects

• Excellent knowledge of English

• Excellent communication and interpersonal skills

• Cool-tempered and able to handle rejection

• Outstanding negotiation skills with the ability to resolve issues and address complaints

Working Days- Monday to Friday (Sunday -Saturday off)