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Customer Service (SAP Support) Jobs Opening in OnePlus at Bangalore

Customer Service SAP Support

OnePlus
Expired

Posted: 28 Sep 22

Job Description


Who can apply

1. are available for full time (in-office) internship

2. can start the internship between 16th Sep'22 and 21st Oct'22

3. are available for duration of 6 months

4. have relevant skills and interests

Responsibilities include:

1. Manage end-to-end support process for an in-house after-sales service CRM tool
2. Manage and create detailed bug/issue reports and tickets that are clear and concise
3. Aid in troubleshooting product issues, replicating bugs and identifying root causes
4. Coordinate the escalation and resolution of high-priority bugs which has a business impact
5. Stay flexible with timings especially addressing & resolving the critical defects
6. Collect and document all relevant user feedback
7. Report updates in a timely manner to users along with expected timelines and action plan

Other requirements

1. Excellent verbal and written communication skills

2. Ability to work well virtually with multiple teams and should be a very good team player

3. Strong customer service and support focus with a desire to deliver a high-quality service

4. Strong organizational and planning skills

Perks
  • Certificate
  • Letter of recommendation
  • 5 days a week
  • Free snacks & beverages

  • Certificate: Will be provided at the end of the Internship


    More information about this Customer Service SAP Support Job

    Please go through the below FAQs to get all answers related to the given Customer Service SAP Support job

    1. What are the job requirements to apply for this Customer Service SAP Support job position?
      • Ans: A candidate must have a minimum of fresher as an Customer Service SAP Support

    2. What is the qualification for this job?
      • Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, BFA, Vocational Training, 12th Pass (HSE), BSW

    3. What is the hiring Process of this job?
      • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

    4. This Customer Service SAP Support is a work from home job?
      • Ans: No ,its not a Work from Home Job.

    5. How many job vacancies are opening for the Customer Service SAP Support position?
      • Ans: There are immediate 1 job openings for Customer Service SAP Support in our Organisation.

    Job Particulars

    Who can apply Freshers
    Hiring Process Face to Face Interview
    Employment TypeInternship / Projects
    Job Id1586871
    Locality Address
    Country India

    About Company

    OnePlus
    With our extensive experience in product & design and obsessive attention to detail, we felt it was necessary to make a smartphone much better than what's currently available. OnePlus builds beautifully designed devices of the highest quality because our users would 'never settle' for anything less.
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