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Customer Service Specialist Jobs in Bangalore - FreeUp App

Customer Service Specialist
FreeUp App
FreeUp App
Last Date 02 Oct 2020
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FreeUp App - Job Details

Date of posting: 03 Aug 20
India's #1 Decluttering App - FreeUp () is hiring a Customer Service Ninja to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Service Ninja 
Responsibilities:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Customer Service Ninja Requirements:
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers with a minimum typing speed of 40 WPM.
- Experience working with customer support.

Job Summary

Job Type : Full Time
Job Category : Diploma,Tech Support
Hiring Process : Telephonic Interview
Who can apply : Freshers

About FreeUp App

FreeUp App
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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FreeUp App recruiting Customer Service Specialist candidates nearby Bangalore(Indiranagar ).FreeUp App vacancies for Customer Service Specialist is recruited through Written-test, Face to Face Interview etc.
FreeUp App Company recruits a lot of candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, 12th Pass (HSE), BFA, Vocational Training, PG Diploma, MSc, Certificate Course (ITI), Diploma, B.Com, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore(Indiranagar ) can apply for Customer Service Specialist position in FreeUp App. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the FreeUp App recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of FreeUp App and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of FreeUp App and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in FreeUp App and near your city and get a secured career.