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Customer Service / Tech Support Jobs - Bangalore - ASAP INFOSYSTEMS PVT LTD

Eligibility : MCA, BSc, Diploma, BCA, B.Com

Location : Bangalore

Last Date : 31 Oct 2016

Salary : 15000 - 20000 Rs Per Month

Year of passing: 2015 - 2016

Experience Required: 0-1 Years

ASAP INFOSYSTEMS PVT LTD - Job Details

Designation: Technical Support Engineer (International Voice Process)                                   

Job description:
  • Troubleshooting Hardware / Networking/OS related queries of our global customers Over Phone which involves working in different time zones 
  • Take calls from Global customers and initiate the right response to them, positively and professionally
  • Provide remote solutions to problems, probe problems and explain the solution in such a way that non-technical users understand
  • Manage end to end all calls logged, providing regular updates to customers on call status
  • Complete follow-on actions as appropriate
  • Work to achieve individual and team goals
  • Protect confidential and sensitive information and materials
  • Observe strict compliance to licensing, copyright and trademark legislation
  • Adherence to policy and procedures (compliance)
  • Ability to multi-task and prioritize
  • Ability to manage commitments to customer, manager etc
  • Ability to diagnose problems and take corrective action
  • Ability to escalate as appropriate

Hiring Process : Face to Face Interview

Job Role: Customer Service / Tech Support

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About ASAP INFOSYSTEMS PVT LTD

ASAP Info Systems Pvt. Ltd. is a 12 year old staffing company. ASAP offers specialized manpower services to the leading CMM Level 5 companies in India. ASAP focuses on helping the customer in meeting very critical EAS resource requirement and offers a unique business opportunity to the partner / customers to save cost and hassle of getting into the complexity of sourcing and training. ASAP is focused to offer the ready to use resources in most of the critical EAS areas like SAP, Seibel, PeopleSoft, Oracle Applications, Business Intelligence, and MS Dynamics.

ASAP understands the critical challenges Industry is facing to build and retain the talent pool and have complete range of people supply chain services to allow the customer to focus on the core business making them more productive.

Jobs by Location

ASAP INFOSYSTEMS PVT LTD recruiting Technical Support Engineer Experienced(0 - 1 Years) candidates in Bangalore. The ASAP INFOSYSTEMS PVT LTD vacancies for Technical Support Engineer is filled through Face to Face Interview etc.
ASAP INFOSYSTEMS PVT LTD jobs for Experienced(0 - 1 Years) candidates are very common in nature as the company recruits a lot of Experienced(0 - 1 Years) candidates every year based on the skills . The candidates with MCA,BSc,Diploma,BCA,B.Com are selected to full fill the vacancies in Customer Service / Tech Support job field. The Experienced(0 - 1 Years) candidates applying for Technical Support Engineer should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to ASAP INFOSYSTEMS PVT LTD recruitment, Experienced(0 - 1 Years) candidates are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of ASAP INFOSYSTEMS PVT LTD and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of ASAP INFOSYSTEMS PVT LTD and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.