Customer Service / Tech Support Jobs - Bangalore - NeilMed Devices Pvt Ltd
Job Description
- Outbound Sales, calling projects, address verification, sales program.
- Essential Duties and Responsibilities:
- Place outbound follow-up calls to sales leads and persuade potential customers to convert it into a sale.
- Answer questions about the product details, the company, and issues with account for the customers.
- Perform basic account maintenance activities / follow up on leads and converting them to confirmed leads.
- Receive inbound calls including transferred sales leads and calls from current and potential customers.
- Meet Quality Assurance Requirements and other key performance metrics.
- Able to work in any shift (Canada, USA, UK, IE)
Specific Knowledge, Skills and Abilities:
- Excellent interpersonal, written, and oral communication skills.
- With or without experience.
- Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections.
- Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
- Must possess and professional and friendly attitude and be able to quickly develop a rapport with customers over the phone.
- Ability to learn and navigate new software quickly (NetSuite).
- Computer savvy
Job Particulars
Who can apply Experienced (1 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id217206
Job Category Tech Support
Locality Address
State Karnataka
Country India
About Company
NeilMed® is the largest manufacturer and supplier of LVLP (Large Volume Low Pressure) saline nasal irrigation systems in the world. The NeilMed brand of products help alleviate common nasal and sinus symptoms in a simple, safe, effective and affordable way. The company supplies millions of products to end users through various trade channels. NeilMed’s headquarters & manufacturing facility is based in Santa Rosa, California, USA. In addition worldwide offices and warehouses are located in Canada, Australia, New Zealand, UK, Malaysia, Singapore and India. At present active expansions are taking place in Southeast Asia and South America.
In India we have a small team of extremely dedicated, loyal and hard working leadership group supporting NeilMed customers over 22 different products for nasal and sinus care and all the products are OTC (over the counter). NeilMed continues to formulate innovative ideas to market.
In India we have a small team of extremely dedicated, loyal and hard working leadership group supporting NeilMed customers over 22 different products for nasal and sinus care and all the products are OTC (over the counter). NeilMed continues to formulate innovative ideas to market.
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