Customer Service / Tech Support Jobs - Bangalore - Shelby Management solutions

Eligibility : M.Com, BBA/BBM, MA, BSc, BCA, MS, BEd, PG Diploma, MSc, Certificate Course (ITI), M Phil / Phd, Diploma, B.Com, BA

Location : Bangalore

Last Date : 23 Nov 2016

Experience Required: 0-2.5 Years

Hiring Process : Face to Face Interview

Shelby Management solutions - Job Details

  • Looking for the candidates for the Customer support /Technical support requirement 
  • Any Graduate or Diploma or HSC (Case Specific) or BE Graduates below 60% aggregate without backlogs
  • Communication in neutral accent over phone
  • Operating the computer, OS and Knowledge base navigation 
  • Use of Ticketing tool
  • Account Management / Password reset
  • Active listening and probing skills
  • Level 1 and 1.5 technical troubleshooting
  • Analytical skills
  • Remote desktop skills 
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We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs.

About Shelby Management solutions

Shelby Management Solutions is an unique, unwavering and inspirational service provider, headquartered at Bangalore. Our aim is to provide exceptional talents with a solid ethics and competency to think creatively and shape up their career. Our prime role is to act as a catalyst in bringing qualified job seekers and dignified job providers together.

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