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Customer Service / Tech Support Jobs - Chennai - Poshmark India Private Limited

Community Associate
Poshmark India Private Limited
Poshmark India Private Limited
Last Date 03 Dec 2016

Poshmark India Private Limited - Job Details

Date of posting: 04 Oct 16
Job description

Poshmark is looking to hire a Community Associate who will be part of our rapidly growing community and customer service team. We’re looking for someone with a passion for helping others and can fully integrate into the Poshmark community in order to understand their wants and needs.  This role is responsible for communicating with our users, as well as being a voice for them and will involve managing time sensitive customer issues

Responsibilities:
  • Engage with Poshmark users via email support
  • Respond to users in a timely, friendly, and professional manner
  • Demonstrate empathy while providing thoughtful and prompt resolutions for the Community
  • Research, troubleshoot, and recommend solutions for open orders and account issues
  • Gather feedback and suggestions from the Community
  • Strive to exceed volume and quality goals
  • Help with side projects and administrative work as needed
Requirements:
  • Bachelor’s degree or equivalent experience; new college graduates are encouraged to apply
  • Passionate about community, customer service, and spreading love and kindness
  • Endless patience and a positive attitude with the ability to turn a negative into a positive
  • Believes that helping user is crucial to the growth and success of the company
  • Strong computer and typing skills
  • Exceptional written communication skills with keen attention to detail
  • Bonus points if you have previous customer service experience working in e-commerce.

Hiring Process : Written-test, Face to Face Interview

About Poshmark India Private Limited

Poshmark is growing rapidly and we are looking for innovative and passionate people to build and shape the future of our business. We’re nothing without our amazing team of leaders, innovators and dreamers; the people who put all the pieces together to deliver an unparalleled social shopping experience to the millions of people we connect each day.  

 Poshmark is well funded and is backed by Mayfield Fund, Menlo Ventures, Inventus Capital Partners, SoftTech VC, SV Angel, Union Grove Partners and Shea Ventures. Ashton Kutcher and Guy Oseary of A-Grade Investments and celebrity stylist and fashion designer Rachel Zoe are also investors in the company.

This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Poshmark India Private Limited recruiting Community Associate Experienced(0 to 1.5 Years) candidates in Chennai(Chetpet ). The Poshmark India Private Limited vacancies for Community Associate is filled through Written-test, Face to Face Interview etc.
Poshmark India Private Limited jobs for Experienced(0 to 1.5 Years) candidates are very common in nature as the company recruits a lot of Experienced(0 to 1.5 Years) candidates every year based on the skills . The candidates with ME/M.Tech, BVSc, BSc, LLM, M Phil / Ph.D, B.Pharm, B.Com, BA, M.Pham, M.Com, BBA/BBM, MA, BCA, MBA/PGDM, BE/B.Tech, BHM, BEd, MEd, PG Diploma, MSW, MSc, MS, MHM are selected to full fill the vacancies in Customer Service / Tech Support job field. The Experienced(0 to 1.5 Years) candidates applying for Community Associate should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Poshmark India Private Limited recruitment, Experienced(0 to 1.5 Years) candidates are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of Poshmark India Private Limited and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Poshmark India Private Limited and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.