Customer Service / Tech Support Jobs - Chennai - Poshmark India Private Limited

Eligibility : ME/M.Tech, BVSc, BSc, LLM, M Phil / Phd, B.Pharm, B.Com, BA, M.Pham, M.Com, BBA/BBM, MA, BCA, MBA/PGDM, BE/B.Tech, BHM, BEd, MEd, PG Diploma, MSW, MSc, MS, MHM

Location : Chennai(Chetpet )

Last Date : 03 Dec 2016

Year of passing: 2014

Preferred Gender: Female

Poshmark India Private Limited - Job Details

Job description

Poshmark is looking to hire a Community Associate who will be part of our rapidly growing community and customer service team. We’re looking for someone with a passion for helping others and can fully integrate into the Poshmark community in order to understand their wants and needs.  This role is responsible for communicating with our users, as well as being a voice for them and will involve managing time sensitive customer issues

  • Engage with Poshmark users via email support
  • Respond to users in a timely, friendly, and professional manner
  • Demonstrate empathy while providing thoughtful and prompt resolutions for the Community
  • Research, troubleshoot, and recommend solutions for open orders and account issues
  • Gather feedback and suggestions from the Community
  • Strive to exceed volume and quality goals
  • Help with side projects and administrative work as needed
  • Bachelor’s degree or equivalent experience; new college graduates are encouraged to apply
  • Passionate about community, customer service, and spreading love and kindness
  • Endless patience and a positive attitude with the ability to turn a negative into a positive
  • Believes that helping user is crucial to the growth and success of the company
  • Strong computer and typing skills
  • Exceptional written communication skills with keen attention to detail
  • Bonus points if you have previous customer service experience working in e-commerce.

Hiring Process : Written-test, Face to Face Interview

Job Role: Customer Service / Tech Support

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Note: This posting is done directly & exclusively on

We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs.

About Poshmark India Private Limited

Poshmark is growing rapidly and we are looking for innovative and passionate people to build and shape the future of our business. We’re nothing without our amazing team of leaders, innovators and dreamers; the people who put all the pieces together to deliver an unparalleled social shopping experience to the millions of people we connect each day.  

 Poshmark is well funded and is backed by Mayfield Fund, Menlo Ventures, Inventus Capital Partners, SoftTech VC, SV Angel, Union Grove Partners and Shea Ventures. Ashton Kutcher and Guy Oseary of A-Grade Investments and celebrity stylist and fashion designer Rachel Zoe are also investors in the company.

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