Customer Service / Tech Support Jobs - Delhi,Gurgaon - Aon Hewitt India Pvt ltd
Job Description
Education, Knowledge & Experience
- Graduate in any discipline* (aggregate marks of >=50% with no gaps / failure throughout graduation)
- No B.E., B.Tech, M.Tech, MCA,MBA
- Excellent verbal and written communication skills.
- Work experience of 2 Years-4 Years (experience in voice process / customer service preferred)
- Customer service orientation.
- Basic computer operating skills (MS- Office applications)
- Shifts-24*5
Roles and Responsibilities
- Customer Service through calls, chats & e-services
- Ensure timely and accurate service delivery at defined productivity levels
- Execute issue /query resolution and ensure proper documentation & follow-up
- Ensure adherence to Client Service Level Agreements (SLAs)
- Identify, share and support operational improvements
Job Particulars
Who can apply Experienced (2 to 4 Years)
Hiring Process Walk - In, Written-test, Face to Face Interview
Employment TypeFull Time
Job Id196865
Job Category MBA , Walkin , BSc/BCA/BBM , Tech Support
Locality Address Sohna Road
Country India
About Company
Why AON?
Defined career roadmap which offers growth opportunitiesLucrative and performance-based incentive program
Investment in talent development and skills enhancement
Work life balance with 5 day work week and weekends off
Collaborative environment with best in class professionals
Focus on colleague engagement and fun@work
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