Customer Service / Tech Support Jobs - Delhi,Mumbai - Iconic Innovations Pvt Ltd

Eligibility : BBA/BBM, BSc, BCA, BHM, BEd, B.Pharm, B.Com, BA

Location : Delhi, Mumbai

Last Date : 12 Dec 2016

Iconic Innovations Pvt Ltd - Job Details

  • We are looking for a talented Telemarketing Executive to undertake marketing projects for the benefit of our company. 
  • You will organize creative campaigns and promotional events that can make a difference for our company’s success according to trends and customer requirements. 
  • The ideal candidate will be passionate for the “art” of marketing and will have an abundance of ideas for building efficient strategies. 
  • He/she must bring forth a strong arsenal of techniques and methods to promote our products, services and public image. 
  • The goal is to reach out to the market and cultivate the customer’s interest in our products and services in ways that strengthen our reputation and facilitate our continuous growth through telecalling.

Duties of a Telemarketing

  • Develop lists of prospects from city and telephone directories and other public records
  • Schedule appointments for sales staff to meet prospective customers
  • Calls prospective customers in designated market area to qualify leads and explain type of product offered
  • Informs customers of promotions and new or upgraded products using prepared scripts
  • Quotes prices and closes sales
  • Processes customer orders and updates client information in computer database system
  • Follows up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems
  • Tracks daily, weekly, or monthly personal sales
  • Maintains phone time or sales quotas as determined by management

Common skills desired in a Telemarketer

  • Speaks clearly and effectively to customers
  • Great listening and closing skills
  • Strong organizational skills
  • Ability to maintain composure during stressful situations
  • Capable of handling customer rejection

Hiring Process : Face to Face Interview, Telephonic Interview

Job Role: customer-service-tech-support

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Note: This posting is done directly & exclusively on

We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs.

About Iconic Innovations Pvt Ltd

Iconic Innovations Pvt. Ltd. is a IT-Applications/ Services which launched the product JewelRap.JewelRap stands out as a Shining Star in this online world of E - Commerce , Digitalisation & Mobile retail space which has at the heart of its ecosystem - the Empowerment of Retailers and Wholesalers.

JewelRap offers a Unique & Simplified Model of transacting jewellery business online to all our registered Retailers and Wholesalers enjoying unmatched services, enhancing their buying and selling experience.

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