Customer Service / Tech Support Jobs - Gurgaon - CIK Telecom India Private Limited
Job Description
- Attracts potential customers by answering product and service
questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's
complaint; determining the cause of the problem; selecting and explaining the
best solution to solve the problem; expediting correction or adjustment;
following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Prepares product or service reports by collecting and analyzing
customer information.
- Contributes to team effort by accomplishing related results as
needed.
- Demonstrated proficiency in typing and grammar;
- Ability to write clearly and accurately;
- Knowledge of customer
service principles and practices;
- Effective listening
skills;
- Willingness to
co-operate with others and work to the greater good;
- Multi-tasking
capabilities;
- Strong Communication skills
- Free
Pick up and drop facility from the respective hiring zones
- Should be flexible for rotational night shifts
Job Particulars
Education Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Com, M.Pharm, MA, BBA/BBM, BCA, BEd, BHM, BSc, MCA, MEd, MHM, MSc, MSW, PG Diploma
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id225075
Job Category Diploma , BSc/BCA/BBM , Tech Support
Locality Address
State Haryana
Country India
About Company
CIK Telecom is an interner service provider in Canada.
Jobs By Location
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