Customer Service / Tech Support Jobs - Gurgaon - Cityfurnish
Customer Support Executive
Cityfurnish
0 Years 
7000 - 9000 Monthly 
Expired
Posted: 17 Sep 16
Job Description
As Customer Service Executive, the individual will be responsible for handling Cityfurnish customers, received by phone, chat or email.
Key Responsibilities:
- Handle customer queries received on calls, chat and emails
- Drive customer queries to closure with required information
- Convert queries to orders
- Track orders fulfilment end to end in co-ordination with fulfillment team
- Handle customer complaints effectively
- Reach customer proactively over call/email for up sell
- Track customer orders
- Follow up on abandoned orders
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, BEd, BVSc, MEd, MHM, MS, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), Vocational Training
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id232022
Job Category Internship , Diploma , BSc/BCA/BBM , Tech Support
Locality Address
State Haryana
Country India
About Company
CityFurnish is a one-stop-solution for Furniture and Furnishings rental in India.
- Affordable Furniture Packages across three categories - Bed Room, Dining Room and Living Room.
- Flexible Rental Contract with Easy Payment Options.
- Delivered and Installed by our team.
- Designer Solid Wood Furniture for more luxury and comfort.
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