Customer Service / Tech Support Jobs - Gurgaon - INFOKAT TECHNOLOGIES
Job Description
Technical Support Executive and Technical Sales Executive :
- Work with international clients (US and CANADA). Sales and Delivery of Technical Services and Support for major Brands like Apple, Dell, IBM, Lenovo, Acer and HP Etc.
- Troubleshoot and resolve client tech issues related to computers, routers, and printers. Fixation of Virus and Malware intrusion Etc.
- Well known company in delivering outstanding customer by performing accurate and timely technical troubleshooting to resolve issues.
Job Specifications:
- Fluent English communication skills.
- Undergraduate/Graduate/Freshers can apply.
- Attention to detail.
Offering:
- SALARY + INCENTIVES (BEST IN TRICITY) + CAB FACILITY
- SALARY RANGE: (15,000 INR - 50,000 INR)
Key Activities:
- Provide technical support to international customers through REMOTE.
- Providing technical support related to any of the product lines like computers, laptops, Operating System (Windows, iOS, Android), browser, email, chat, anti-virus, firewall, router, printer, scanner, computer hardware etc.
Experience: 0-5 years in International Process.
Job Particulars
About Company
We provide Computer Support, Customer Support, Data Backup & Retrieval, Computer Network Support and Maintenance, Business Data Protection and recovery for the small and medium-sized systems, individual users around the globe.
Infokat is one of the nation’s leading providers of on demand computer support and information technology services. From virus amputation on a consumer PC to a complex conversion of PBX to VoIP in a big organization, Infokat is having experience and network of technicians to back up whatever size task. We offer highly trained and qualified Gurus nationwide for our services, enabling us to provide a nationwide service to corporate customers and local service for small jobs and customers.
OUR MISSION
As the possessor of a small or midsized business, you need to capitalize in IT to proliferate your operational ROI. Difficulty can arise, because of numerous IT events. Maybe IT support and management are being executed by bodies who have multiple obligations, which can affect both their ability to save in other regions, as considerably as the overall caliber of IT funding.
Contracting Infokat to take care of your IT means you can focus all your resources on your chief business operations, maximize revenue, and be more efficient.
You expect technology to join and operate at peak performance, and Infotagg ensures your success.
- Our dedication is to hear and understand your needs and offer a loose diagnosis.
- Our goal is to make it meek to secure, protect and maintain your computer and technology.
- Our support is isolated, reliable and inexpensive.
- Our Vision is to exercise with the organizations proactively to maximize their ROI.
When a problem pops up we can accurately identify and fix the most issues through hasty computer support remediation that needs a lot less time than on-site visits, saving the considerable downtime cost.
In all the data enactment that 24 x 7 monitoring conveys that we are better placed to help you to enhance configurations, manage system, and eliminating expensive and outdated equipment.
