Technical/Desktop Support Engineer Job in KP Attri Associates at Indore

Technical/Desktop Support Engineer

KP Attri Associates

1 to 2 Years

20000 - 30000 Monthly

Expired

Posted: 21 Oct 16

Job Description

L1/L2 Technical Support Engineer

Standard Support (general Cloud products) - general IT L1 support for the reseller’s end user customers

End user employees of a company

Level 1 agent requirements:

Excellent verbal and written communication skills, as well as strong analytical and problem-solving skills
1-2 years related experience in a technical Service Desk environment
Working knowledge of incident management systems (developed in training)
Supporting the configuration, operation, and troubleshooting of basic cloud service utilization and other PC/System related troubleshooting requirements for end users
Able to configure and troubleshoot computer and networking hardware
Understanding of terminology and concepts, including but not limited to: POP3/IMAP, Exchange, ActiveSync, VPN, FTP etc.
Working knowledge of anti-spam, antivirus, and other security applications
Data recovery operation, triage and troubleshooting for basic cloud products
Any form of Microsoft of technology certification would be an asset but is not requiredCCNA or MCSE Required

Job Particulars

Role customer service tech support

Education B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BEd, BHM, BSc, BVSc, CS

Who can apply Experienced (1 to 2 Years)

Hiring Process Face to Face Interview, Telephonic Interview

Employment TypeFull Time

Job Id242640

Job Category Tech Support

Locality Address

State Madhya Pradesh

Country India

About Company

KP ATTRI & ASSOCIATES based on DELHI/NCR location is a leading RPO INDUSTRY. Provide a host of services including Placement Services, Manpower Recruitment, Staffing Solutions and Human Resource Consultancy. Our All India based data-base can meet manpower requirements anywhere across the country. Years of existence in the industry has given us the immense experience to match the right candidate to the most suitable job.

Jobs By Location

Delhi

Gurgaon

Mumbai

Kolkata

Pune

Ahmedabad

Bangalore

Noida

Chennai

Hyderabad