Customer Service / Tech Support Jobs - Indore - KP Attri Associates

Eligibility : BVSc, BBA/BBM, CS, BSc, BCA, BE/B.Tech, BHM, BEd, B.Com, BA

Location : Indore

Last Date : 20 Dec 2016

Salary : 20000 - 30000 Rs Per Month

Experience Required: 1 Years-2 Years

KP Attri Associates - Job Details

L1/L2 Technical Support Engineer
Standard Support (general Cloud products) - general IT L1 support for the resellerÂ’s end user customers 
End user employees of a company 

Level 1 agent requirements: 
  • Excellent verbal and written communication skills, as well as strong analytical and problem-solving skills 
  • 1-2 years related experience in a technical Service Desk environment 
  • Working knowledge of incident management systems (developed in training) 
  • Supporting the configuration, operation, and troubleshooting of basic cloud service utilization and other PC/System related troubleshooting requirements for end users 
  • Able to configure and troubleshoot computer and networking hardware 
  • Understanding of terminology and concepts, including but not limited to: POP3/IMAP, Exchange, ActiveSync, VPN, FTP etc. 
  • Working knowledge of anti-spam, antivirus, and other security applications 
  • Data recovery operation, triage and troubleshooting for basic cloud products 
  • Any form of Microsoft of technology certification would be an asset but is not requiredCCNA or MCSE Required

Hiring Process : Face to Face Interview, Telephonic Interview

Job Role: Customer Service / Tech Support

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About KP Attri Associates

KP ATTRI & ASSOCIATES based on DELHI/NCR location is a leading RPO INDUSTRY. Provide a host of services including Placement Services, Manpower Recruitment, Staffing Solutions and Human Resource Consultancy. Our All India based data-base can meet manpower requirements anywhere across the country. Years of existence in the industry has given us the immense experience to match the right candidate to the most suitable job.

Jobs by Location

KP Attri Associates recruiting Technical/Desktop Support Engineer Experienced(1 Years - 2 Years) candidates in Indore. The KP Attri Associates vacancies for Technical/Desktop Support Engineer is filled through Face to Face Interview, Telephonic Interview etc.
KP Attri Associates jobs for Experienced(1 Years - 2 Years) candidates are very common in nature as the company recruits a lot of Experienced(1 Years - 2 Years) candidates every year based on the skills . The candidates with BVSc,BBA/BBM,CS,BSc,BCA,BE/B.Tech,BHM,BEd,B.Com,BA are selected to full fill the vacancies in Customer Service / Tech Support job field. The Experienced(1 Years - 2 Years) candidates applying for Technical/Desktop Support Engineer should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to KP Attri Associates recruitment, Experienced(1 Years - 2 Years) candidates are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of KP Attri Associates and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of KP Attri Associates and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.