Customer Service / Tech Support Jobs - Mumbai - People Prime Worldwide Pvt Ltd
Customet Support Associate
People Prime Worldwide Pvt Ltd
0 Years 
15000 - 20000 Monthly 
Certificate Course (ITI), Diploma, B.Com, BA, M.Com, MA, BEd, MCA, BVSc, MEd, MHM, MS, 10th Pass (SSC), 12th Pass (HSE), Vocational Training 
Expired
Posted: 08 Apr 16
Job Description
Job Description:
- Serve as the first point of contact for Clients who have inquiries, requests or issues relating to RUSSSH services.
- Responsible for engaging the appropriate individuals or teams to provide guidance/resolution
- Promptly respond to client calls, emails – deliver a high level of service and provide timely resolution to ensure client satisfaction
- Support ongoing client retention activities, including researching what may be the cause of a client issue or problem
- Assist with queries and end-to-end resolution relating to (but not limited to) errands registered, upgrades, renewals and client portals; liaise with Operations team as needed
- Manage client inquiries and troubleshoot issues
- Utilize collaboration as a tool to solve business and client problems & should be polite with the customers.
Skills required:
- Should be comfortable with 6 days working.
- One day off which would be rotational.
- Should be comfortable for working in rotational shift (all shift would be day)
- Should have good command over English.
Job Particulars
Education Certificate Course (ITI), Diploma, B.Com, BA, M.Com, MA, BEd, MCA, BVSc, MEd, MHM, MS, 10th Pass (SSC), 12th Pass (HSE), Vocational Training
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id181206
Job Category Diploma , Tech Support
Locality Address
State Maharashtra
Country India
About Company
People Prime Worldwide Pvt Ltd
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