Customer Service / Tech Support Jobs - Mumbai - Ziffi
Job Description
Gender- Male
Age group- 21 to 26 yrs
CTC- Upto 3-4 LPA (local travelling included)
Preferable from dot com/ internet based company work experience
Education- No specific preference. MBA marketing can be a looked at
Reporting To - Territory Manager
Roles and Responsibilities:-
- Revenue generation by new sales and tie ups with spas and salons to help increase our business partners network.
- More focused on premium brands of spa and salon on boarding and maintain relations with the existing ones.
- Targeting minimum 6 – 8 spas and salons every day.
- Be the face of the company for service providers ie Salons and spas owners/managers and help resolve their issues
- Collect data and manage end-to-end relationships
- Responsible for necessary market research activities to identify possible new opportunities to address short / long term growth.
- Responsible to enhance share of business and address penetration.
- To provide necessary operational support to customer care for projects/ task execution.
Job Particulars
Who can apply Experienced (0.6 to 2 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id219918
Job Category BSc/BCA/BBM , Tech Support
Locality Address
State Maharashtra
Country India
About Company
Beauty services in India are a $7B opportunity with high frequency and 20% YOY growth. Beauty market
opportunity is atpar with the largest markets (Grocery, Food, Cabs).
Ziffiis the largest beauty services market place in India. Ziffi has the largest & highly sticky network of
Ziffi was founded by IIT Bombay and IIT Kharagpur alumni in 2010 and is based in Mumbai. Last year
alone, the startup has had over 600,000 transactions, and with this new investment looking for further
development. The firm is present in 5 cities with 6000 salons and spas and has launched its smartphone
app, which enables users book appointments on the go.
The company was founded by Shantanu Jha, Anshuman Pandey, Pushkar Soni and Keerthi Kiran
Chennupati. It subsequently expanded to include information about pathologists and beauty spas. The
name Ziffi is derived from the phrase "in a jiffy" meaning in a fraction of second.
Ziffi has attained a category leadership position in a very short period and is the sole Marketplace in the
After their Series B funding round, Ziffiis looking at the next level of growth.
About the Management Team:
Shantanu Jha, CEO is an Indian Institute of Technology, Bombay alumnus and has worked with CA
(Formerly Computer Associates) Hyderabad before starting up this venture. He brings a cutting edge
experience in Internal Consulting and Competitive Intelligence.
Pushkar Soni, COO has also worked with CA before co-founding Ziffi.
Anshuman Pandey, their CTO is an M-Tech and B-Tech from IIT KGP.
Rahul Gill, Product Head is an IIT Kanpur alumnus and had co-founded Pickingo.
opportunity is atpar with the largest markets (Grocery, Food, Cabs).
Ziffiis the largest beauty services market place in India. Ziffi has the largest & highly sticky network of
Ziffi was founded by IIT Bombay and IIT Kharagpur alumni in 2010 and is based in Mumbai. Last year
alone, the startup has had over 600,000 transactions, and with this new investment looking for further
development. The firm is present in 5 cities with 6000 salons and spas and has launched its smartphone
app, which enables users book appointments on the go.
The company was founded by Shantanu Jha, Anshuman Pandey, Pushkar Soni and Keerthi Kiran
Chennupati. It subsequently expanded to include information about pathologists and beauty spas. The
name Ziffi is derived from the phrase "in a jiffy" meaning in a fraction of second.
Ziffi has attained a category leadership position in a very short period and is the sole Marketplace in the
After their Series B funding round, Ziffiis looking at the next level of growth.
About the Management Team:
Shantanu Jha, CEO is an Indian Institute of Technology, Bombay alumnus and has worked with CA
(Formerly Computer Associates) Hyderabad before starting up this venture. He brings a cutting edge
experience in Internal Consulting and Competitive Intelligence.
Pushkar Soni, COO has also worked with CA before co-founding Ziffi.
Anshuman Pandey, their CTO is an M-Tech and B-Tech from IIT KGP.
Rahul Gill, Product Head is an IIT Kanpur alumnus and had co-founded Pickingo.
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