Customer Service / Tech Support Jobs - Pune - Pearl Consultancy Services
Job Description
- Inbound technical support job description
- Technical Skills (Must)
- Basic knowledge of computers, laptops, operating systems and computer hardware
- Good working knowledge of the Internet
Advance troubleshooting skills for at least one of the following:
- Operating systems - Windows XP, Vista, Win 7,Win 8
- Virus & Spyware Removal
- Peripherals like Printer, Scanners & Multifunction Devices
- Internet connectivity and networking issues
- Interact with customer based out of USA
- Listening to and understanding the customer's requirements/technical problems
- Solving technical problems
- Handle sales support calls
- Answer/ Respond to incoming calls related to any Technical support for Windows issues.> Certification (MS Certificate Mandatory):-
- A+,N+,CCNA,MCSE,MSCA, MCITP.
Desired Candidate Profile:
Education: School & Graduation - Any Graduate
Shift Timings:- Night Shift
Education: School & Graduation - Any Graduate
Shift Timings:- Night Shift
Job Particulars
Education BCA, BE/B.Tech, MCA, ME/M.Tech, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id236040
Job Category Tech Support
Locality Address
State Maharashtra
Country India
About Company
Pearl Consultancy Services
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