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Customer Service Trainee Jobs - Vadodara - Darshan Softech Pvt Ltd

Eligibility : BSc, MCA, Vocational Training, Certificate Course (ITI), M Phil / Phd, Diploma, B.Pharm, B.Com, BA, 12th Pass (HSE), M.Pham, M.Com, BBA/BBM, MA, BCA, BHM, BEd, MEd, PG Diploma, MSW, MSc, MHM

Location : Vadodara

Last Date : 17 Dec 2016

Salary : 50000 - 150000 Rs Per Year

Darshan Softech Pvt Ltd - Job Details

  • Resolve customer complaints via phone, email and live chat.
  • Use telephones to reach out to customers for various reasons.
  • Greet customers warmly and ascertain problem or reason for calling.
  • Assist with placement of orders, refunds, or exchanges.
  • Advise on company information.
  • Take payment information and other pertinent information such as addresses and phone numbers.
  • Answer questions about warranties or terms of sale.
  • Suggest solutions when a product malfunctions.
  • Attempt to persuade customer to reconsider cancellation.
  • Inform customer of deals and promotions.
  • Up-sell products and services.
  • Utilize computer technology to handle high call volumes.
  • Work with customer service manager to ensure proper customer service is being delivered.
  • Compile reports on overall customer satisfaction.

Hiring Process : Face to Face Interview

Job Role: Others

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About Darshan Softech Pvt Ltd

We are an IT healthcare solution provider, we are part of a group that has great financial stability and despite the economic downturn, is still looking to expand.

Since our start back in 2002, we have been very particular on what we look for in people. Intelligence an infectious positive attitude coupled with a strong work ethic are the main characteristics in our talent. Our people are the main reason for our success - allowing us to go from 1 person to over 175 and 1 market to over 8 international markets and over 3,000 websites. Our approach is a simple one, hire outstanding talents empower them with business knowledge and a vision and support them in our growth activities. 

Whether you are at our office in Vadodara, Gujarat or at our Croydon office in the UK or in fact at the Gold Coast office in Australia, our desire is still the same - to build world class brands with world class talent.

Jobs by Location

Darshan Softech Pvt Ltd recruiting Customer Service Trainee fresher’s in Vadodara. The Darshan Softech Pvt Ltd vacancies for Customer Service Trainee is filled through Face to Face Interview etc.
Darshan Softech Pvt Ltd jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with BSc,MCA,Vocational Training,Certificate Course (ITI),M Phil / Phd,Diploma,B.Pharm,B.Com,BA,12th Pass (HSE),M.Pham,M.Com,BBA/BBM,MA,BCA,BHM,BEd,MEd,PG Diploma,MSW,MSc,MHM are selected to full fill the vacancies in Others job field. The fresher’s applying for Customer Service Trainee should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Darshan Softech Pvt Ltd recruitment, fresher’s are mostly chosen for the department Others. To learn more about the current jobs and other details, it is better to go through official site of Darshan Softech Pvt Ltd and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Darshan Softech Pvt Ltd and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.