Customer Service Trainer Jobs in Surat - Votiko
Customer Service Trainer
0 Years 
15000 - 25000 Monthly 
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Job Description
We are looking for a Customer Service Trainer to educate our support, sales and customer service teams.
Responsibilities:-
- Conduct regular review of all call centre agents performance and organize training sessions for under performers
- Submit regular reports to management and seek new ideas and strategies to improve performance at the centre
- Keep up with trends and happenings in the industry and ensuring adherence to industry standards
- Ensure that clients are kept happy and satisfied at all times by providing prompt response and solutions to their challenges at all times
- Ensure a safe and harmonious working environment for all other team members and delegate duties to all team members.
Requirements:-
- Excellent communication and leadership skills
- Organizational and time-management skills
- Decision-making skills
- Degree in Management or training in team leading is a plus.
- Proven work experience as a team leader or supervisor
- In-depth knowledge of performance metrics
Location: Surat
Salary: ₹15,000 to - ₹25,000 /month
Working Days:- Monday to Saturday
Job Particulars
About Company
