Customer Services - Inbound And Outbound Jobs Opening in Black And White Business Solutions at Bannerghatta Road, Bellandur, Brookefields, Bangalore
Job Description
Job description
Customer Services - Inbound and Outbound
Shift window - 24/7 Rotational (Based on business requirements).
Work from Office Only
Fresher & Experience (both can apply).
5 days working and 2 days off
Good Communication & Analytical Skills.
Languages :- Fluency in English
Industry Type: BPO / Call Centre
More information about this Customer Services - Inbound and Outbound Job
Please go through the below FAQs to get all answers related to the given Customer Services - Inbound and Outbound job
Customer Services - Inbound and Outbound
Shift window - 24/7 Rotational (Based on business requirements).
Work from Office Only
Fresher & Experience (both can apply).
5 days working and 2 days off
Required Candidate profile
Good Listening and Responding Skills.Good Communication & Analytical Skills.
Languages :- Fluency in English
Perks and benefits
High Incentives and growth opportunities.Industry Type: BPO / Call Centre
Department: Customer Success, Service & Operations
Employment Type: Full Time,
Permanent Role Category: Voice / Blended
Education UG: Graduation Not Required
Employment Type: Full Time,
Permanent Role Category: Voice / Blended
Education UG: Graduation Not Required
Responsibilities:
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
More information about this Customer Services - Inbound and Outbound Job
Please go through the below FAQs to get all answers related to the given Customer Services - Inbound and Outbound job
- What are the job requirements to apply for this Customer Services - Inbound and Outbound job position?
- Ans: A candidate must have a minimum of fresher as an Customer Services - Inbound and Outbound
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BSc, MCA, ME/M.Tech, 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Services - Inbound and Outbound is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Services - Inbound and Outbound position?
- Ans: There are immediate 1 job openings for Customer Services - Inbound and Outbound in our Organisation.
Job Particulars
Education Diploma, B.Com, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BSc, MCA, ME/M.Tech, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1779420
Job Category MBA , Diploma , BSc/BCA/BBM , Tech Support
Locality Address Bannerghatta Road , Bellandur , Brookefields , CV Raman Nagar , Marathahalli
State Karnataka
Country India
About Company
Black And White Business Solutions
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