Customer Services Jobs Opening in Star For management at Mumbai

Customer Services

Star For management

0 Years

15000 - 21500 Monthly

Expired

Posted: 07 May 25

Job Description

Position Overview:

We are seeking a proactive, empathetic, and solution-oriented Customer Services to join our customer support team. The ideal candidate will be responsible for handling customer inquiries, resolving issues efficiently, and providing a high standard of service through various communication channels, including phone, email, live chat, and social media.

The role is central to building and maintaining customer satisfaction and loyalty, and it requires excellent communication skills, patience, and the ability to think on one’s feet.

Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Required skills:

Good Communication Skill.
Basic Computer Skills
Discipline, Positive Attitude & Punctuality

More information about this Customer Services Job

Please go through the below FAQs to get all answers related to the given Customer Services job

What are the job requirements to apply for this Customer Services job position?
- Ans: A candidate must have a minimum of fresher as an Customer Services

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 21500 Monthly. The Salary will depend on the interview. This Customer Services is a Full Time in Mumbai.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Services is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Services position?
- Ans: There are immediate 20 job openings for Customer Services in our Organisation.