Customer Servicing Specialist Jobs Opening in Niit Limited at Sector 50, Gurgaon, Gurgaon
Job Description
NIIT Limited is hiring for its MNC Client a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have a dedicated workforce of over 170,000, serving clients across six continents Together, we discover ideas and connect the dots to build a better and a bold new future.
Looking for a Customer Servicing Specialist
We are looking for smart professionals with a great attitude to make every single client interaction delightful
Your Impact as a Client Servicing Specialist
• Ensure timely and accurate service delivery at defined productivity levels
More information about this Customer servicing Specialist Job
Please go through the below FAQs to get all answers related to the given Customer servicing Specialist job
Looking for a Customer Servicing Specialist
We are looking for smart professionals with a great attitude to make every single client interaction delightful
Your Impact as a Client Servicing Specialist
• Ensure timely and accurate service delivery at defined productivity levels
• Customer Service through verbal mode, through call
• Build & domain knowledge to be able to deliver a resolution on the first conversation
• Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction
• Service Level, Handle Time & Customer Effort
• Maintain Internal & Client level delivery quality on calls.
• Adhere to Customer Service Attendance & Accountability policies
• Execute issue /query resolution and ensure proper documentation &follow-up
• Identify, share and support operational improvements
Required Experience
• Excellent communication skills
• Should be flexible to work in rotational shifts
• Proficient in computer usage and Basic knowledge on MSOffice
Designation: Customer servicing Specialist
Designation: Customer servicing Specialist
Education:
• Graduates in B.Com, B.A, BCA, BBA,BHM, BSc & BSc IT (Except Stats, Maths Hons & EcoHons)
We Offer You:
• Defined career roadmap which offers growth opportunities
We Offer You:
• Defined career roadmap which offers growth opportunities
• Performance based incentive program**
• Investment in talent development and skills enhancement
• Work life balance with 5 day workweek
• Collaborative environment with best in class professionals
• Focus on colleague engagement and fun at work
Salary: 3-3.5 LPA
LOCATION – Gurgaon
Note – Candidate should be in Delhi NCR (Hiring zone) and continue to stay at the same place (irrespective that they are working from office or from home).
LOCATION – Gurgaon
Note – Candidate should be in Delhi NCR (Hiring zone) and continue to stay at the same place (irrespective that they are working from office or from home).
Required documents:
10th, 12th, graduation and PG marksheets along with degree of graduation and PG.
Previous organisations offer and experience letters.
Updated CV
Passport size photograph
Covid vaccination certificate (both doses)
Residential proof like aadhar and pan.
More information about this Customer servicing Specialist Job
Please go through the below FAQs to get all answers related to the given Customer servicing Specialist job
- What are the job requirements to apply for this Customer servicing Specialist job position?
- Ans: A candidate must have a minimum of fresher as an Customer servicing Specialist
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BCA, BHM, BSc
- What are the salary requirements for this job?
- Ans: The salary range is between 300000 and 350000 Yearly. The Salary will depend on the interview. This Customer servicing Specialist is a Full Time in Gurgaon.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer servicing Specialist is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer servicing Specialist position?
- Ans: There are immediate 1 job openings for Customer servicing Specialist in our Organisation.
Job Particulars
Who can apply Freshers
Hiring Process Telephonic Interview, Group Discussion
Employment TypeFull Time
Job Id2423016
Job Category Tech Support
Locality Address Sector 50, Gurgaon
State Haryana
Country India
About Company
Niit Limited
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