Customer Success Associate / Account Management Jobs in Bangalore - Simplotel
Customer Success Associate / Account Management
Simplotel
Expired
Posted: 18 Jun 19
Job Description
Eligibility:
Any Graduate from 2017-19 passed out with 60% in Highest Qualification.
Responsibilities:
- Operate as the lead point of contact for all matters specific to your customers.
- Manage critical client accounts which have a higher degree of complexity in terms of client servicing.
- Build and maintain strong long-lasting relationships.
- Understand the website traffic of our customers and craft and implement strategies to grow it.
- Deliver monthly metrics and analysis to customers to ensure that they understand the value of our platform
Skills required:
- 0 - 2 years of Proven account management or other relevant experience
- Graduation from any Tier-1 Colleges. MBA not necessary
- Should possess strong analytics skills and should be an Excel Savvy
- Experience in delivering client-focused solutions based on customer needs
- Excellent listening, negotiation and presentation skills
- Excellent verbal and written communications skills
- Ability to prioritize among competing tasks
- Keen attention to detail and adherence to deadlines.
- Knowledge of e-commerce, Web analytics & SEO is a plus.
Salary: 3 - 3.5 LPA
Work Location: Bangalore
Job Particulars
Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id638439
Job Category Tech Support
Locality Address
State Karnataka
Country India
About Company
Simplotel
is a Bangalore based SaaS start-up helping over 2,000 hotels across the globe
grow their business. The name Simplotel comes from the combination of Simple
and Hotel - our mission is to Simplify the life of hoteliers through
technology. Our customers are hotels of various sizes.
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