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Customer Success Associate Jobs in Delhi,Faridabad,Gurgaon - SAIL

Customer Success Associate

SAIL
experience-icon 0 Years
salary-icon 20000 - 25000 Monthly
Expired

Posted: 28 Mar 19

Job Description

Hi ,

Greetings of the day….

SaaS Labs, Inc is a Noida-based software company where we build innovative B2B products for small & medium sized businesses around the world. Our products like JustCall, CallRoot & Viralwoot serve over 100,000 businesses in 40+ countries.

Job Profile – Customer Success Associate

  • Experience- 0-1 year
  • Location – Sec-63, Noida.
  • Shift Timings- Night Shift (9p.m. to 6 a.m.)
  • Salary – 20k -25k 

Role & responsibilities:

  •  - Help new customers with on boarding and account setup
  •  - Give product demos and training to new customers
  •  - Proactively connect with customers to make sure they are not facing any problems with their accounts - Monitor usage and help engineering team with improving the product
  • - Spread awareness about our premium features among our existing customers
  • - Play vital role in account expansion and retention Skills:
  • - Brilliant communication skills
  • - Strong hold on English language (written and verbal)
  • - Strong analytical skills
  •  - Self-motivated and entrepreneurial
  • - Quick learner
  •  - Liking for technology & internet products (you won't be able to perform if you don't like technology or trying out new technologies) Candidates with side projects and relevant internships under their belt will be given preference.

Job Particulars

Role others
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview
Employment TypeFull Time
Job Id589487
Job Category MBA , BSc/BCA/BBM
Locality Address
Country India

About Company

SaaS Labs, Inc is a Noida-based software company where we build innovative B2B products for small & medium sized businesses around the world. Our products like JustCall, CallRoot & Viralwoot serve over 100,000 businesses in 40+ countries.

 

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