Customer Success Associate Jobs Opening in Bizup at Sector 29, Gurgaon, Gurgaon

About the role

• Calling is an integral part of Bizup’s interaction with its users. Candidates are expected to create conversations with app users and sellers on the platform. 

• Calls users who have opened and used our app to understand their needs and solve them using Bizup. Candidate needs to be his ‘friend’ who will help the user buy in wholesale better using Bizup.

• Onboard sellers in target wholesale markets and maintain relationship with them so they create interesting content on the platform.

What we are looking for

• Min. 1+ yr of customer calling experience for a sales process. Preference to candidates who have worked in fashion / apparel category or worked with e-commerce companies such as Udaan, Indiamart, TradeIndia etc. Or worked with fintech selling products such as loan, insurance etc. on call

• Candidates who can have conversations and engage the other person on call will be preferred over candidates who can just reading out a script given and fill data in an excel.

1. What are the job requirements to apply for this Customer Success Associate job position?
   
   • Ans: A candidate must have a minimum of 1.5 year experience as an Customer Success Associate


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, MA, BBA/BBM, BCA, MBA/PGDM
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 30000 and 50000 Monthly. The Salary will depend on the interview. This Customer Success Associate is a Full Time in Gurgaon.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Customer Success Associate is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the Customer Success Associate position?
   
   • Ans: There are immediate 1 job openings for Customer Success Associate in our Organisation.