Customer Success Assoiate Jobs Opening in Axestrack Software Solutions at Jaipur-Others, Jaipur
Job Description
- Should be able to collaborate internally with respective teams viz. IT, Ops, HR, Sales, Solutions and so on to get the job done and deliver it to client.
- Should have knowledge of new technologies/tools required to impart trainings and be expert with demonstration of such technologies
- Should have understanding of the internal capabilities and be able to suggest a meaningful timeline to the CSM during client discussions.
I. Revenue Management: Be able to generate continuous revenue from the client.
- Should be able to identify new areas of opportunities and engagement for growth and provide key inputs to CSM.
- Should have skin-in-the game to own the revenue build up and have a bottom-line metrics to own the same
- Should have a hold of ground level view points and thinking of the client stakeholders which could impact company’s recurring revenue or pose a threat to revenue forecast
- Be also vigilant with the travel schedule and ensure that every travel has some value delivered to client.
Job Particulars
About Company
Axestrack is leading provider of digital logistics solutions. We partner with our clients to provide end-to-end tailored Digital capabilities for building an Enterprise Digital Thread – which starts from enabling basic telematics to seamless integration with Enterprise Resource Planning (ERP) and going further by deep Analytics and Artificial Intelligence (AI), designed to meet not only the current & continuously evolving needs but also to address futuristic aspirations of the logistics industry. All this, while being transmitting information from one system to another “Digitally”.
Auto MonitoringAll the fleet vehicles are monitored 24/7 and hence the trips are made by them and their status is updated automatically.
Dynamic GroupingOur software architecture supports dynamic grouping on the dashboard where vehicle status is updated every 30 seconds & exchanged between rule specific groups.