Customer Success Executive Jobs in Bangalore - Simplify360

Customer Success Executive

Simplify360

0 Years

Not disclosed

Expired

Posted: 04 Jun 18

Job Description

Develops customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn.
Ensures all customers are successfully using the product they’ve subscribed for.
SPOC for all accounts you’d be managing.
Increase revenue streams for company by cross-selling, upselling and renewals from the accounts your handling.
Is often the first port of call for customers and is available to answer any in-bound questions.
Liaison between client and support team.
Always put a smile on the customer.

What are we looking for in you?

Fresher with an affinity towards working for an exciting social media/digital start-up.
Customer is king and customer empathy is your primary focus.
Excellent communication and written skills.
Love toward working for the best brands and agencies in the world.
Proactive attitude, Positive attitude and strong work ethic
Strong sense of customer satisfaction

Job Particulars

Role customer service tech support

Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Who can apply Freshers

Hiring Process Written-test, Face to Face Interview, Telephonic Interview

Employment TypeFull Time

Job Id430485

Job Category Diploma , Tech Support

Locality Address

State Karnataka

Country India

About Company

Simplify360 is a Social Business Intelligence platform which has a suite of software for marketing and customer service departments. Simplify360 allows businesses to carry out social media monitoring, social media engagement, social crm, social media analytics and social media marketing.

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