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Customer Success Executive Jobs in Gurgaon - FieldAssist

CW
Customer Success Executive
FieldAssist
Any Graduate
2 yrs
FieldAssist
Last Date 16 Dec 2020
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FieldAssist - Job Details

Date of posting: 17 Oct 20
Job Title: Customer Success Executive

Location: Gurgaon

Job Description

A Customer Success Executive is responsible for developing customer relationships that promote retention and loyalty. Their job is to work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction.

Duties And Responsibilities
  • Understanding the customer's needs to help them exploit Product Better.
  • Onboarding and execution of Client
  • Establish Customer Support Practices
  • Upselling
  • Maintaining Client Delight
  • Assisting in Technical and Product Support
  • Supervise Employees
  • Taking Initiatives
Skills
  • Good interpersonal skills
  • Good emotional intelligence
  • Proactive and willing to improve on processes
  • Strong leaders
  • Highly organized
  • Shave experience in directing others
  • Strong communicators both orally and in writing
  • Hardworking
  • Flexible
Core Technical Skills
  • Proficient in Microsoft Office Suite specifically Excel and PowerPoint
  • Knowledge of customer service practices
  • Technical aptitude and ability to learn software programs
  • Bachelor's degree in Engineering from a reputed college
  • Minimum 2 years of experience in Customer Success Management
Icing On The Cake Skills
  • Knowledge of technologies such as IT networking, internet technologies, web servers, and XML
  • Experience with Customer Relationship Management (CRM) software such as Salesforce, Totango, etc.

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Experienced (2 yrs)

About FieldAssist

About FieldAssist

Founded in 2014, FieldAssist is a new-age SaaS company with its headquarters in Gurgaon and an employee strength of 75+. Over the past 6 years, we have helped FMCG industries in digitizing their sales and distribution processes. We are creating a paradigm shift in the way field sales work with our all-in-one salesforce automation application. We have a trusted clientele of 350+ brands across India including Bisleri, Jockey, Everest Spices & Tata Salt.

We imbibe the culture of integrity, trust, empathy, collaboration, and freedom to take risks. If growth and innovation are on your mind, FA is the right place for you.

Get to know more about us at : You will be working from home until office resumes.
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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FieldAssist recruiting Customer Success Executive Experienced(2 yrs) candidates candidates nearby Gurgaon.FieldAssist vacancies for Customer Success Executive is recruited through Written-test, Face to Face Interview etc.
FieldAssist Company recruits a lot of Experienced(2 yrs) candidates candidates every year based on the skills . The candidates with Any Graduate are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Gurgaon can apply for Customer Success Executive position in FieldAssist. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the FieldAssist recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of FieldAssist and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of FieldAssist and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in FieldAssist and near your city and get a secured career.