Customer Success Executive Jobs Opening in Mobisy Technologies Private Limited at Bellandur, Bangalore

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Customer Success Executive

Mobisy Technologies Private Limited

0 Years

Not disclosed

Expired

Posted: 21 Jun 24

Job Description

Roles and Responsibilities :

● Handle end to end implementation of Bizom, a leading SaaS/cloud-based supply chain automation product for the FMCG industry.

● Understanding of software architecture, Configuration of the product to match customer requirements

● Working with Master data, assisting with service requests and troubleshooting problems with data.

● Client Interaction- Handle clients and communicate client’s requirements to internal teams.

● Coordinate with respective stakeholders and provide technical assistance to clients within SLA.

● Helping customers generate reports and offering thorough expertise to customers on the product and its usage.

● Document the client’s requirements and get a sign-off.

● Quality check of deliverables and conduct UAT with the client and get sign off.

● Ensure user’s adoption post-go-live and share regular update to client.

Requirements :

● Excellent communication skills (Written and Verbal), strong documentation skills

● Computer and mobile-savvy with moderate knowledge of MS-Excel.

● Understand the FMCG business model

● Willingness and eagerness to work in a high-pressure fast-growing start-up environment

● Experience in SaaS Product Onboarding and support will be an added advantage

More information about this Customer Success Executive Job

Please go through the below FAQs to get all answers related to the given Customer Success Executive job

What are the job requirements to apply for this Customer Success Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Success Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, MA, BBA/BBM, BCA, BE/B.Tech, MCA
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Success Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Success Executive position?
- Ans: There are immediate 1 job openings for Customer Success Executive in our Organisation.