Customer Success Executives Jobs in Bangalore - Drinkprime
Job Description
· Manage customer conversations on calls, emails and chats.
· Assist customer with their queries/concerns and facilitate escalations and redressal.
· Cross-functional coordination to resolve customer queries.
· Maintain detailed report for all the conversations and carry out analysis to understand paint points
· Proactively seek customer feedback and reviews for the product and service provided.
· Delivering not just customer satisfaction but strive towards customer delight.
Job Particulars
About Company
DrinkPrime is building the ecosystem to solve the Problems of safe drinking water. We are on a journey to build Indias smartest water purifier solution.
At Drinkprime we are revolutionizing India's drinking water solution by eliminating the initial investment of buying, installation hassles, maintenance, and relocation.