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Customer Success Executives Jobs in Chennai - Langscape Language Solutions Pvt Ltd

Customer Success Executives
Langscape Language Solutions Pvt Ltd
Chennai(Vadapalani )
Other Graduate, LLB, BVSc, CA, CS, BSc, B.P.Ed, BAMS, BHMS, B.FashionTech, BFA, ICWA, B.Design, B.Arch, B.Pharm, B.Com, BA, BBA/BBM, BDS, BCA, BE/B.Tech, BHM, BEd, MBBS, B.F.Sc(Fisheries), BSW
15000 Per Month
Langscape Language Solutions Pvt Ltd
Last Date 01 Jun 2020
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Langscape Language Solutions Pvt Ltd - Job Details

Date of posting: 02 Apr 20
Langscape Language Solutions Pvt Ltd is one of the leading Language Service Providers (LSP) in India and offers its language services to global customers. It is also a leader in AI-based language tech solutions. With two decades of experience in global markets, Langscape sets up a Global Delivery Center in Chennai for its customer base from across US, Europe and South East Asia/China.

The customer success executives will work with the customers and vendors of services to match the needs of the customers and provide the language services according to the guidelines given to them by the company. All executives will have training in this new industry. 

The most important attitude we expect will be your flair to talk to the customers (of any country) and serve their needs, with the supports of other departments in the company.

A hike in salary on the cards for all the best performing employees, and other perks will match the best of the industry. 

Visit to learn more about us.
The Responsibilities
  • Work as a team and standalone.
  • Working in Indian, US, UK and Singapore shifts, rotational.
  • Manage incoming and outbound calls and web chats.
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Analyzing customer needs and recommending services based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Web research on customers and prospects to serve them better.
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Required skills:

  • Good emailing skills and etiquette.
  • Good Communication Skill in English. American, British or neutral tone to speak across the cultures.
  • Basic MS Office, Web Skills
  • Discipline, Positive Attitude & Punctuality
  • Multi-tasking and the ability to learn quickly the new tools of the job.

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Freshers

About Langscape Language Solutions Pvt Ltd

Langscape Language Solutions Pvt Ltd
Apply Now
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Langscape Language Solutions Pvt Ltd recruiting Customer Success Executives candidates nearby Chennai(Vadapalani ).Langscape Language Solutions Pvt Ltd vacancies for Customer Success Executives is recruited through Written-test, Face to Face Interview etc.
Langscape Language Solutions Pvt Ltd Company recruits a lot of candidates every year based on the skills . The candidates with Other Graduate, LLB, BVSc, CA, CS, BSc, B.P.Ed, BAMS, BHMS, B.FashionTech, BFA, ICWA, B.Design, B.Arch, B.Pharm, B.Com, BA, BBA/BBM, BDS, BCA, BE/B.Tech, BHM, BEd, MBBS, B.F.Sc(Fisheries), BSW are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Chennai(Vadapalani ) can apply for Customer Success Executives position in Langscape Language Solutions Pvt Ltd. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Langscape Language Solutions Pvt Ltd recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Langscape Language Solutions Pvt Ltd and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Langscape Language Solutions Pvt Ltd and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Langscape Language Solutions Pvt Ltd and near your city and get a secured career.