Customer Success Jobs in Delhi - HealthArc
Customer Success
HealthArc
Expired
Posted: 27 Apr 21
Job Description
About the internship
Selected intern's day-to-day responsibilities include:
1. Onboard new customers to HealthArc by guiding them through initial configuration and providing training and best practices
2. Grow HealthArc accounts by helping customers to increase utilization. Be the first point-of-contact for customer issues
3. Focus on essential customer activities, including sales forecasting, account renewal, and upsell/growth
4. Resolve any issues and questions raised by program administrators.
5. Enable program administrators to provide effective support to their patients/participants
6. Manage device support for program administrators and participants/patients
7. Report customer feedback and issues to help development teams to improve the product
8. Work with sales admin, customer support, and finance teams to resolve order, technical, and billing issues
9. Overlap with US timezone working hours
10. Learn both the technical and medical aspects of HealthArc offering to develop a strong knowledge and position yourself as an expert
11. Work hard to collaborate cross-functionally within a diverse, start-up environment
1. Onboard new customers to HealthArc by guiding them through initial configuration and providing training and best practices
2. Grow HealthArc accounts by helping customers to increase utilization. Be the first point-of-contact for customer issues
3. Focus on essential customer activities, including sales forecasting, account renewal, and upsell/growth
4. Resolve any issues and questions raised by program administrators.
5. Enable program administrators to provide effective support to their patients/participants
6. Manage device support for program administrators and participants/patients
7. Report customer feedback and issues to help development teams to improve the product
8. Work with sales admin, customer support, and finance teams to resolve order, technical, and billing issues
9. Overlap with US timezone working hours
10. Learn both the technical and medical aspects of HealthArc offering to develop a strong knowledge and position yourself as an expert
11. Work hard to collaborate cross-functionally within a diverse, start-up environment
Skill(s) required
Learn these skills on Internshala Trainings
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 22nd Apr'21 and 27th May'21
3. are available for duration of 4 months
4. are from Delhi, Ghaziabad, Gurgaon, Greater Noida, Noida, Faridabad and neighboring cities
5. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Perks
Additional Information
Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 4 to 6 Lac/annum
Number of openings
2
Certificate: Will be provided at the end of the Internship
Job Particulars
Education Any Graduate, Other Course
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id1193167
Job Category Tech Support
Locality Address
State Delhi
Country India
About Company
About HealthArc
We are a software and hardware provider for remote patient monitoring, chronic care management, and clinical trials. We built HealthArc because we wanted to enable providers and patients to have better experiences and better health outcomes. We make it easy to create profitable remote patient monitoring programs that enable better care.
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