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Customer Success Jobs in Gurgaon - The House Of Khadi Essentials

CW
Customer Success
The House Of Khadi Essentials
Other Course
The House Of Khadi Essentials
Last Date 16 Jan 2021
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The House Of Khadi Essentials - Job Details

Date of posting: 16 Nov 20
About The House Of Khadi Essentials
Khadi Essentials, from The House of Khadi Essentials, is an authentic luxurious Ayurvedic beauty and wellness brand that aims at providing world-class affluent Ayurvedic products with a touch of contemporary to the modern-day women and men. Staying strong to our roots while bringing uniqueness and purity to the products drives us. If you are restless when it comes to delivering your work, a perfectionist when it comes to attention to detail, and hungry when it comes to grabbing new opportunities, learn and carve a niche for yourselves, we invite you.
About the internship
Selected intern's day-to-day responsibilities include:

1. Resolve customer complaints via phone, email, mail, or social media
2. Greet customers warmly and ascertain problem or reason for calling
3. Assist with placement of orders, refunds, or exchanges
4. Give advice on company information
5. Take payment information and other pertinent information such as addresses and phone numbers
6. Place or cancel orders
7. Answer questions about warranties or terms of sale
8. Suggest solutions when a product malfunctions
9. Handle product recalls
10. Persuade the customer to reconsider cancellation
11. Inform customers about deals and promotions
12. Sell products and services
13. Utilize computer technology to handle high call volumes
14. Work with the customer service manager to ensure proper customer service is being delivered
15. Close-out or open call records
16. Compile reports on overall customer satisfaction
Skill(s) required
  • MS-Office
  • Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship

    2. can start the internship between 28th Aug'20 and 2nd Oct'20

    3. are available for duration of 6 months

    4. have relevant skills and interests

    Other requirements

    1. Excellent oral & written communication (English & Hindi)

    2. Empathetic & helping attitude

    3. Problem-solving and people skills

    4. Using judgment at the right time

    Number of openings
    1


    https://internshala.com/internship/detail/customer-success-internship-in-gurgaon-at-the-house-of-khadi-essentials1598624540

    Job Summary

    Job Type : 0
    Job Role : Others
    Job Category : Others
    Hiring Process : Face to Face Interview
    Who can apply : Freshers

    About The House Of Khadi Essentials

    The House Of Khadi Essentials
    Apply Now
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    The House Of Khadi Essentials recruiting Customer Success candidates nearby Gurgaon.The House Of Khadi Essentials vacancies for Customer Success is recruited through Written-test, Face to Face Interview etc.
    The House Of Khadi Essentials Company recruits a lot of candidates every year based on the skills . The candidates with Other Course are selected to full fill the vacancies in Others job field. The candidates nearby Gurgaon can apply for Customer Success position in The House Of Khadi Essentials. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the The House Of Khadi Essentials recruitment, candidates are mostly chosen for the department of Others . To learn more about the current jobs and other details, it is better to go through official site of The House Of Khadi Essentials and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of The House Of Khadi Essentials and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in The House Of Khadi Essentials and near your city and get a secured career.