Customer Success Jobs in Pune - FlytBase Labs
Job Description
About the internship
Selected intern's day-to-day responsibilities include:
1. Own overall relationship with assigned customers/partners, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction
2. Establish a trusted and strategic advisor relationship to help drive the continued value of our products and services
3. Maintain and develop customer success strategies and best practices, as well as customer support content, with the help of the creative team
4. Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings
5. Maintain existing customer success metrics and data as directed
6. Ensure timely delivery of projects and take responsibility for customer success
1. Own overall relationship with assigned customers/partners, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction
2. Establish a trusted and strategic advisor relationship to help drive the continued value of our products and services
3. Maintain and develop customer success strategies and best practices, as well as customer support content, with the help of the creative team
4. Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings
5. Maintain existing customer success metrics and data as directed
6. Ensure timely delivery of projects and take responsibility for customer success
Skill(s) required
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Other requirements
1. A self-motivated and passionate individual, with a strong desire to learn and the ability to lead FlytBase offerings
2. Must have techno-commercial creativity and customer empathy
3. Must have a keen eye for detail
4. Must have a deep interest in drone technology
5. Must have great written communication skills
Perks
Number of openings
2
Certificate: Will be provided at the end of the Internship
Job Particulars
Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id1398000
Job Category Tech Support
Locality Address
State Maharashtra
Country India
About Company
FlytBase Labs
Jobs By Location
Pune
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