Customer Success Management Jobs in Bangalore - Codeyoung
Customer Success Management
Codeyoung
0 Years 
Not disclosed 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 02 Mar 22
Job Description
About the internship
Selected intern's day to day responsibilities include:
1. Maintaining ongoing customer relationships and networking operations
2. Implementing success programs, contributing to sales, onboarding students and tutors, and minimizing churn
3. Overseeing the complete life cycle of the customer engagement process
4. Ensuring customer satisfaction at all touchpoints
5. Participating in key sales meetings
6. Developing and managing customer portfolios
7. Analyzing customer data to improve customer experience
8. Shortlisting parents for upselling to next course
9. Adding the parents to the upselling sheet for the business development team
10. Taking ownership of the payment pipeline
11. Sending out reminders to the customers along with payment links
1. Maintaining ongoing customer relationships and networking operations
2. Implementing success programs, contributing to sales, onboarding students and tutors, and minimizing churn
3. Overseeing the complete life cycle of the customer engagement process
4. Ensuring customer satisfaction at all touchpoints
5. Participating in key sales meetings
6. Developing and managing customer portfolios
7. Analyzing customer data to improve customer experience
8. Shortlisting parents for upselling to next course
9. Adding the parents to the upselling sheet for the business development team
10. Taking ownership of the payment pipeline
11. Sending out reminders to the customers along with payment links
Who can apply
Only those candidates can apply who:
- are available for full time (in-office) internship
- have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Perks
Additional Information
Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 3 to 4 Lac/annum
Number of openings
4
Certificate: Will be provided at the end of the Internship
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id1350720
Job Category Internship , Diploma , BSc/BCA/BBM , Tech Support
Locality Address
State Karnataka
Country India
About Company
Codeyoung
We are an online tutoring service for school students to teach them technologies like web development, scratch, and data science. Started by two passionate and visionary IIT graduates, with the vision to make every kid in the world to be problem solvers, creative leaders, and innovators for the future. Our aim is to channelize and give purpose to the inquisitive and creative young minds by helping them discover and understand technology in the most organic manner while also being active contributors in developing technology than just being passive consumers. We offer coding courses to kids from class 1st - class 10th. Each module has a tangible project and the child is always actively -building- rather than passively learning. We want every kid in the world to code!
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